Use the above links
to find helpful information about our machine embroidery designs.
We encourage backing up your design files from all companies. Hard
drives can crash, CDs can go bad, operating systems and disk drives
become obsolete, companies go out of business. Keeping at least one
backup is best.
Payment methods other than Paypal account:
Paypal accepts credit cards. You don't need a
Paypal account. Just choose Paypal when you check out and then pay
through Paypal with your credit card.
Other ways to pay are:
Send a personal check by mail to Criswell
Embroidery, 7700 Rolling Manor, Benton, AR 72019
FlashPay with Netspend or other debit card that uses FlashPay.
Our Flashpay ID is 1698584228
Pay with a debit card at
Send an Amazon gift card to
If you plan an alternate method of payment, please choose Personal
Check by Mail when you place your order and then pay with the
alternate method. We will match your order to your payment
If you're getting a security error
Click on the shopping cart icon and log in. You should then be able
to order. If you don't already have an account, please contact us
with your information and we will set one up for you. Normally you
should be able to add items to the cart without logging in but
occasionally there may be a browser or computer that shows an error.
Deleting free designs from the cart
If you choose a coupon code design and then change your mind and
want another instead, you may not be able to delete the first one.
Just go ahead and add the second one and in the comment area at the
bottom put the code for the design you do want and click UPDATE.
Design not showing on order
The code must be put in exactly as shown--all capitals. And then
click UPDATE. If you don't see the free design listed on your order,
we won't be able to see it either. :) If, after following the
instructions, you can't get it to show, put the code in the comment
area and click UPDATE.
We email orders during working hours and often into
the evening. I am out of the office for a while on Fridays, so there
may be some delay during the middle of the day. If you haven't
received your email order in 24 hours and you've checked your spam
folder, please do let us know right away so we can resend it.